I started teaching myself how to build software applications about five years ago. After the first year, I got my first job in the tech industry doing technical support and helping customers succeed online. I decided to take my skills to the next level by getting a certificate in Full Stack Development from the University of Texas at Austin, which allowed me to become a Software Engineer at Q2.
Q2 | Software Engineer
June 2020 to Present
Part of the team responsible for BDCS, a service that helps customers pay their bills and update payment subscriptions through their financial institutions.
- Build and maintain automations for utility billers and subscriptions using Puppeteer, vanilla JS, and jQuery.
- Contribute to code updates for our automation framework that runs in an AWS serverless environment, as well as our internal payment management system built with Vue.js
- Leverage Chrome Dev Tools and MongoDB Atlas to debug automation
WP Engine | Technical Support Engineer II
August 2016 to Present
Working directly with WordPress developers by helping them troubleshoot common errors in plugins, themes, DNS, PHP, Apache and Nginx.
Have also been working with the design team in our marketing department, helping them with projects like flyers, design assets and some development for the wpengine.com site.
In 2018, I was selected to be part of The Culture Club, which plans internal events for the company and ensures that all our employees enjoy working at WP Engine.
Freelance Web Developer | santiagoenciso.com
September 2017 to Present
Designed and developed sites for various clients using the WordPress CMS.
Discussed plan of action and goals with the clients. Constructed market analysis and developed an outline.
Installed lightweight WordPress theme developed custom code modifications based on final design or client requests. Installed and configured plugins.
Implemented best practices in security and mitigating potential site vulnerabilitie.
Configured DNS, mapped domain and installed SSL certificates.
Volusion | Ecommerce Specialist
August 2015 to August 2016
Assisted merchants with the management of their online stores by phone contact and chat. Educating them on the Volusion platform, assisting with HTML and CSS edits, FTP file upload, DNS pointing and transferring, payment gateways, API integration, and order management.
Certificate in Full Stack Development
University of Texas at Austin – Austin, TX
May 2019 to November 2019
Online Course in Front End Development
July 2015 to November 2015
Online Course in Web Design
December 2014 to July 2015