About Me

I started teaching myself how to build software applications about five years ago. After the first year, I got my first job in the tech industry doing technical support and helping customers succeed online. This year, I decided to take my skills to the next level by getting a certificate in Full Stack Development from the University of Texas at Austin, where I have built over ten applications.


Work
Experience

  • WP Engine | Support Engineer II expand_more

    August 2016 to Present

    Working directly with WordPress developers by helping them troubleshoot common errors in plugins, themes, DNS, PHP, Apache and Nginx.

    Have also been working with the design team in our marketing department, helping them with projects like flyers, design assets and some development for the wpengine.com site.

    In 2018, I was selected to be part of The Culture Club, which plans internal events for the company and ensures that all our employees enjoy working at WP Engine.

  • Volusion | Ecommerce Specialist expand_more

    August 2015 to August 2016

    Assisted merchants with the management of their online stores by phone contact and chat. Educating them on the Volusion platform, assisting with HTML and CSS edits, FTP file upload, DNS pointing and transferring, payment gateways, API integration, and order management.

  • The Preiss Company | Leasing Agent expand_more

    March 2013 to August 2015

    Assisted residents with rent payments, maintenance requests, and resident issues. Created and assisted with marketing events as well as update social media. Took on managerial duties, such as filing paperwork and compiling daily reports.


Technical
Skills

Technical Support, Web Design, HTML 5, CSS, Linux, Wordpress, Illustrator, Photoshop, Javascript, PHP, JIRA , Google Search Console, Graphic Design , Bootstrap, DNS, Web Hosting, Video Editing, Spanish, jQuery , MySQL, Git, GitHub, Front-end development, React, Agile.


Education

Certificate in Full Stack Development
University of Texas at Austin - Austin, TX
May 2019 to November 2019

Online Course in Front End Development
Treehouse
July 2015 to November 2015

Online Course in Web Design
Treehouse
December 2014 to July 2015